🔒 Privacy Policy - Astrologer Sneha Ji

Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last Updated: February 19, 2026

At Astrologer Sneha Ji ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and consultation services.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

When you book a consultation or use our services, we may collect the following types of information:

1.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number / WhatsApp Number
  • Birth Details (Date of Birth, Time of Birth, Place of Birth)
  • Gender
  • Payment Information (processed securely through third-party payment gateways)

1.2 Consultation Information

  • Questions and concerns you share during consultations
  • Kundali/Birth chart details
  • Consultation notes and recommendations

1.3 Automatically Collected Information

  • IP Address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time and date of visits
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To deliver astrological consultations, prepare birth charts, and provide gemstone recommendations
  • Communication: To send booking confirmations, consultation schedules, follow-ups, and respond to your inquiries
  • Payment Processing: To process payments securely through authorized payment gateways
  • Service Improvement: To analyze usage patterns and improve our services
  • Marketing: To send promotional offers, newsletters, and updates about our services (you may opt-out at any time)
  • Legal Compliance: To comply with legal obligations and resolve disputes

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it:

  • Secure data storage with encryption
  • Restricted access to personal information (only authorized personnel)
  • Secure payment processing through trusted third-party gateways (we do not store credit card information)
  • Regular security audits and updates
  • Confidentiality agreements with staff and consultants

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are contractually obligated to keep your information confidential.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, safety, or property.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Confidentiality of Consultations

All consultation details, including your birth chart information, questions, and predictions, are kept strictly confidential. We do not share your consultation content with anyone unless required by law or with your explicit consent.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used for targeted advertising and tracking campaign effectiveness

You can disable cookies through your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us, subject to legal and operational requirements.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider
  • Object: Object to processing of your data for certain purposes

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

11. International Data Transfers

Your information may be processed and stored in India or other countries where our service providers operate. By using our services, you consent to the transfer of your information to these locations.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Astrologer Sneha Ji

Email: [Your Contact Email]

Phone/WhatsApp: [Your Contact Number]

Website: [Your Website URL]

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.

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